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Household and Host Management Assistant (Internship)

Surfgasm Lda.

Location - Lisbon-Portugal

Job Sector - Miscellaneous, Travel & Leisure

Type - Full-time

Period - 1 - 3 months

Remote Internship - No

Description - Located in Lisbon, our humble international team would like to change step by step the society, while sharing the love for surfing. Surfgasm was born from a foundation that supports open mindsets, alternative perspectives and a desire for wild preservation while bringing humanity closer together. For the past 8 years, we built a network of student residences and guest-houses in Lisbon. This year we start a surf camp and new guesthouses. That's why we are looking for an intern to complete our team. You will be working with a team where proactivity and positivity are the norms. Requirements we are asking for - C1 level of English - An active approach to communication with people - Organized, punctual and reliable personality  - Carrying approach towards the hosts, guests and the guesthouses  - Focused on goal achieving, optimization and effectively - Multi-tasking and handling the diversity of the position - Team-player - it’s important we all get along and create a synergistic effect Main tasks you are dealing with - Leading and organization of the hosting/cleaning team - Integration of the new hosts  - Conducting weekly meetings with the hosts - Solving domestic and household issues - Providing consultation and help to the maintenance of the guesthouses  - Reporting tasks to the maintenance (as a person most present around the guesthouses) - Monitor the state of the guesthouses and related services - Taking care of the house functionality and appearance - Readiness for solving unexpected situations with the hosts, guests, maintenance - An active connection between the office and the hosts  - Organization and follow up on hosts’ spreadsheets and schedules - Be ready to help and advice our guests during their stay - Covering guests check-ins from top to bottom (if needed) - Daily usage of communication and organizational platforms (such as Slack and Trello) Advantage if you have - Skills in hospitality and tourism services - Experiences in household management or as a domestic helper - Excellent communication skills - Knowledge of Portuguese language or any other - Flexible approach to working hours (sometimes you will be needed during weekends, in exchange to have a free day during the week) - Experiences with (Airbnb) hosting - Know how to read people and assessing their moods/state of mind - Business development and entrepreneurship approach Evaluation you will achieve - Obtaining experiences with team leadership  - Increase your level of professional English  - Gaining new working skills through a supportive and friendly environment - Planning of your day - Conducting meetings one-on-one - Opportunity to attend surf classes and tours provided by the company *Please note that there is no financial compensation for this position*

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